LaunchFXM is a Fintech company that develops software for broker companies, banks and investment funds.We have a large portfolio of clients that require a bespoke approach.
We are looking for a candidate who is willing and able to to help our clients customize the platform, manage it, understand how it works, and also solve their challenges if and when they arise.
Candidate must communicate with senior management and IT-specialists of broker/dealer companies. We do not provide end-user support.
More than 80% of our customers on this product are foreign companies ranging from Asia, Europe, Australia, so the English language should be at an appropriate level of communication with customers and correspondence with them.
The vacancy is multi-disciplinary and it opens up ample opportunities for professional growth, both in the direction of experts in technical support, and in the direction of the product manager.
We provide invaluable in-house training and all the tools a team member requires to be successful.